Privacy Policy
Last updated: 26th August 2026
Custom Edge Designs ("we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your details when you visit our website or contact us regarding our wholesale products.
1. Information We Collect
Because our website is strictly informational and does not use non-essential tracking cookies or online checkout systems, we only collect personal data that you voluntarily provide to us. This includes:
Contact Details: Name, email address, phone number, and business name provided when you fill out our contact form or get in touch via email/phone.
Enquiry & Order Details: Product preferences, delivery address details, and communication history necessary to set up a wholesale account or process an order.
2. How We Use Your Information
We process your personal data under the legal bases of Legitimate Interests (responding to business enquiries) and Contractual Necessity (supplying quotes, setting up wholesale accounts, and fulfilling orders). Specifically, we use your information to:
Respond to contact form enquiries and provide product information.
Set up new trade accounts and manage ongoing wholesale orders.
Communicate regarding delivery, invoicing, and customer service.
3. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data to third parties. We only share information with trusted service providers necessary to operate our business:
Google Workspace / Google Sites: For website hosting, business email, and secure contact form data collection.
Delivery & Logistics Providers: Couriers or postal services used to ship your orders.
4. Data Security & Retention
We maintain appropriate technical and organizational measures via Google Workspace to protect your personal information against unauthorized access, loss, or misuse. We retain your contact details only for as long as necessary to fulfill the purposes outlined in this policy or to comply with UK legal and accounting requirements.
5. Cookies
Our website uses only essential functional cookies provided by Google Sites to enable basic site navigation and display. We do not use third-party tracking, advertising, or analytics cookies.
6. Your Legal Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request the correction of inaccurate data.
Request the erasure of your personal data ("right to be forgotten").
Object to or restrict the processing of your data.
To exercise any of these rights, please contact us using the details below.
7. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please get in touch:
Business Name: Custom Edge Designs
Compliance Officer: Tara Stanbury
Location: The Milky Way Adventure Park, Higher Clovelly, Bideford, EX39 5RY